Disclaimer for our e-mails
You are not allowed to forward/disseminate our messages (e-mails or other messages). Our messages, like any other previous or future messages from DNSAfrica, and/or attached documents contain confidential and privileged information and must only be read by those persons to whom our messages are addressed and cannot be used as evidence. The terms used in our messages do not intend to infringe any law and any term to the contrary shall be deemed to be unwritten. Ours messages are private, errors or omissions excepted, non-binding, without prejudice, and copyright to the sender. Disclosure, copying, divulging or forwarding our messages and/or attachments without DNSAfrica's approval is prohibited and may be unlawful. If you have received our messages in error or if you don't agree with our messages and/or their Disclaimer, please notify DNSAfrica via return email and delete all the copies. Our messages do not constitute any commitment, official notification or binding obligation for DNSAfrica or any other party except when these means are expressly agreed upon in a prior written contract. Remove our e-mail address from any list of distribution or unsolicited e-mail.
Disclaimer for our website
We hereby ask web crawlers, indexing services and all archiving sites to stop saving, caching and archiving this site and to delete all past archives and all our data. Do not keep or backup any of our past, present and future pages and websites and do not index them. Do not advertise our website or maintain links or references to it. This includes all subdirectories, http and https pages, with or without www prefix. All our pages and websites are copyrighted and cannot be copied, referenced, saved, backed up, archived, indexed, linked to or cached under any form. Use of ZenDesk support platform is at your own risk : https://www.zendesk.com/company/customers-partners/#privacy-policy
Disclaimer and Dispute policy with PayPal
Your satisfaction is important to us. If you have a problem with a transaction, please let us know and we will work with you to resolve the issue. Use the Contact link in the right menu. We will make every effort to respond to all customer service inquiries within two working days. Any payment that has been done by fraud (when your card has been used by someone else and you have reported the issue with the police) can be reversed. The main principle however is that we do not refund valid payments that you make knowingly, even if you later decide that you are dissatisfied with our services. The domain name/service that you pay for is considered as being fully delivered/rendered before you make the payment, to your full satisfaction, making a later dispute irrelevant, except in case of fraud. You will not lodge a dispute with PayPal, and you hereby instruct PayPal not to rule in your favour, should you lodge a dispute, except in case of fraud. Any commercial problem will be sorted out directly between you and us, and will not put any of your payments in jeopardy. You will not ask PayPal to take side. This policy is applicable to all the domains you have registered with us.
You are hereby warned of extended serious consequences of a breach of these disclaimers.